If you’re in business for yourself you will invariably get a bad review, whether it’s about your product, your service, or both. Is it ALWAYS bad to get a negative review? It could be unfounded. It could be a competitor trying to throw insults your way to get a competitive edge. It could also actually have merit. We’ll walk you through one of the most debated issues pertaining to running a business. When you get a bad review, what SHOULD you do?